Effects of Covid-19 on online food ordering and delivery

Everyone is aware of dangerous coronavirus. It infects if breathe in the virus if you are within proximity of someone who has COVID-19. And if you touch a contaminated surface and then your eyes, nose or mouth. The virus is impacting almost every country across the globe. Though the medical community apprises the lockdown as a necessary measure, the enforcement has left millions of people unprepared for this severe disruption.

During this lockdown phase, everything has been shut down from restaurants, groceries to bakeries & alcohol shops. Food is the necessity of every human being. Grocery shops have closed down. Therefore, it has caused a stumbling block in millions of people in most of the countries. They cannot cook at homes due to the scarcity of food items. Most of the people have granted paid leaves to their maids. Hence, it has become difficult for people to manage office work, clean homes, and cook. Now the government has given permission to reopen the restaurants in all the zones. But as this a lockdown, people will not step out of their homes and bring food. The life-threatening disease will make people not to go to a crowded area even after the lockdown is ended. Social distancing will always be maintained which will affect revenue generation of restaurants.

Solution for Bad Phase of Owners

The only solution for all this is having an online food ordering and delivery system. If you are a new entrepreneur or into the restaurant business for several years, you should understand that it is time that each restaurant must be on an online platform. Online food ordering and delivery system in the future to the food business. It is challenging to sustain without having an online presence. Restaurants see a 20% increase in check sizes from online and delivery orders versus dine-in-orders. This percentage is going to increase at an immense level due to the coronavirus pandemic.

Having an online food delivery system for groceries, pizzas, alcohol, bakeries or any other on-demand service allows customers to order food. Also, the delivery boy delivers food to them at their homes. Be it a needy person or a person who is craving for restaurant food, anyone can order their favorite food from anywhere. Further, get it delivered to their doorsteps. As a business owner, you can have a contactless option while delivery. Doordash and Foodora offer a contactless option for delivery but again you have to mention this while placing an order. Customers can safely place an order paying online itself. They can even pay tip amount online which can later be handed over to the delivery boy.

Preventive Measures to ensure safety food and sanitized delivery

Even though everything is at the place, customers will wary whether the food they are ordering and the delivery will be safe. Certain precautions have maintained from restaurant owners and delivery hubs to make sure sanitized delivery. In addition, convey to the customers for satisfying ordering.

Sanitize all the restaurants, warehouses, delivery hubs often with proper disinfectants to make sure all the food products, utensils, furniture, and vehicles are safe.
Regular check-up of all the employees for symptoms of being unwell.
Allow kitchen staff only to touch the food items.
Provide disposable face masks and gloves to all the employees.
Before proceeding to the delivery, check drivers thoroughly of being unwell. Don’t allow for delivery if any driver is failing these checks.
Equip drivers with gloves and change them after every delivery.
Include a Contactless delivery option. For cash on delivery, request customers to drop the cash in the envelope.

Other Benefits of online food ordering and delivery system for restaurants

For Customers – Customers can order food of their choice online from anywhere. Customers can quickly decide what they want to order, when, and where to deliver. Also, how are they making payments? It’s convenient and attractive to a wide range of people like its the easiest way to order food with multiple options. Online food ordering and delivery systems make it simple for people who don’t have time to cook.

For Restaurants – As everything is automated through the system, it becomes easy for the restaurants to manage – orders, reports, discounts, menu, and many more. This saves time and increases profitability.

For Drivers – Only initial training is required. Drivers will have their own app, they can see restaurant and order details and everything will run smoothly as its automated.

For more benefits, you can check Why Restaurants Should Have an Online Food Ordering System?

You can also check Marketing Tips for Restaurants During COVID-19.