Is EPoS just a craze?
Absolutely Not. Businesses are increasingly moving towards digital world to grow the revenue. EPoS is the technology which many businesses like retail, restaurants, medicine stores are adopting for streamlining business operations and improving customer experience.
One should always try new strategies for the growth of any business. But business owners are not getting enough time in planning these strategies as they are busy in maintaining admin tasks like accounting, staffing, stock management. EPoS makes this simpler as it has features like inventory control, accepting payments and saving in database which in turn saves time and helps owners to utilise their time in new plans.
How do customers place order? Through website, apps, over the phone, physically in the restaurant. Customers who place orders via online is easy and need not be in queue. But what if customers place orders over the phone or restaurant? There are chances that there will be mis communication of the orders. Also, each time staff member has to go to the kitchen and show the order and save it in the register or computer. EPoS has features to take orders, make payments, save data in the database, directly print orders in the kitchen. This reduces queue, waiting time and improves customer satisfaction.
Staff plays an important role in any business and if company has a software with user friendly features then it helps staff to remain engaged in the operations and to retain in same company for more time. EPoS system helps to prepare payroll of all the employees. This saves lot of money in bookkeeping department. An EPoS system can organise profit and loss statements and VAT. It can even integrate with your accounting software which could reduce your accountancy costs.
EPoS helps to manage finances with ease. Spotting opportunities for savings is easy when company is clear on incoming revenue and outgoing costs. Inventories can be checked with regular stock verification to ensure theft, mismanagement or poor portion control aren’t costing your business money. Some systems are linked directly to suppliers, and orders are generated and sent based on par stock levels.
Gaining new customers, retaining customers and creating brand awareness requires good marketing skills. This can be done over radio, hiring marketing companies, hoardings and so on. This requires lot of money and needs to be reliable on others. EPoS helps for direct campaigning in the form of emails newsletters and texts on events and offers boosting revenue. By doing this, it saves money and has authority to do as you want.